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Onkar Singh

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How to get started with SureMDM On-Premise?

Applies to:
Product SureMDM On-Premise
Platform Android/Windows

Requirements:

Server Hardware Processor (x86 or x64):
2GHz / 3GHz (recommended)
Network connectivity:
(TCP/IP)
Memory:
1 GB of RAM/2 GB of RAM or more [recommended]
Operating System Windows Server 2003 SP1 or later
Windows Server 2008 Standard SP2 [recommended]
Storage 10 MB for SureMDM installation
350 MB for Database installation
4 GB for database storage

Note: 

1. SureMDM and database can be installed on the same server machine depending on the availability and requirements.

2. Database size will grow depending on amount of data stored as logs and job packages created in SureMDM.

Installation Steps:

1. Copy SureMDMWSqlExpress.msi and setup.exe to a folder on the server

2. Launch setup.exe to start the installation.

Note: This will download and install all pre-requisites for SureMDM followed by SureMDM Installation.

3. SureMDM Server Setup Wizard’s Welcome screen will appear

welcome_screen

4. Press Next to proceed

5. Next screen will have License Agreement. Go through the details and if you agree, select I Agree and click on Next

license_agreement

6. Choose ASP.NET v4.0 or DefaultAppPool from Application Pool drop down menu and click Next to continue.

select_installation_address

7. Next, Nix Configuration Utility will launch. Check the server path value. This must be the host name or the IP address of the server on which you are installing SureMDM. Once done. click on Configure to proceed.

nix_configuator

8. Once configured, following message will show up. Note down the path mentioned  and use this path later to download Nix Agent on your mobile device.

successfully_configured

9. Installation complete screen comes up. Click Close to finish installation.

installation_complete

10. After the installation is over, access http://<servername>/suremdm/ to access setup page 

suremdm_profile_creation

11. On the Database Setup page, create an account by filling out following details and clicking on Create Account:

       Company Name
       Name
       Email
       Login Username
       Login Password

12. Once done, the next page will give you a confirmation that the account is created. Click on Login to Console to login

suremdm_succesful_profile_creation

13. Use the User Name and Password created in Step 11 to log into the SureMDM Web Console

suremdm_login

Enrolling a device

Once SureMDM Nix is installed on the device from the designated link (refer step no. 7 ) or Google Play Store, enroll a device with your SureMDM account by following below mentioned steps:

1. Launch SureMDM Nix on your device and tap on Get Started

2. On the next screen, enter SureMDM Account ID as 1 and tap on Register

enter_suremdm_account_no

3. Enter the Server Path in Configure Server Path field and tap on Set Server Path

configure_server_path

Note: Refer to SureMDM Installation step no. 7 for the Server Path details.

4. Next screen, configure a name for the device and tap on Set Device Name

configure_device_name

5. Now your device is ready to use.

suremdm_nix_ready

If you are trying to install SureMDM on Windows 2012 Server and installation is failing after clicking on SureMDM.msi. Follow below mentioned steps:

1. Launch Server Manager

2. On Server Manager Dashboard, click on Add roles and features

3. On Add Roles and Features Wizard, select Server Selection

4. From Sever Pool, select the server where SureMDM is installed and click on Next

5. Make sure all the options are checked as shown in the following image:

add_roles_features_server_2012

 6. Click on Next to complete

For any further technical queries, write to us at techsupport@42gears.com

For more details on SureMDMclick here

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More Stories By Onkar Singh

The author is the founder of 42Gears, developer of affordable Mobile Device Management tools.